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Vacancy Title: Business Manager Provincial Operations

Reports To (Position): Chief Commercial Officer

Section/Department: Provincial Operations – Commercial Department

Position Purpose: The position is responsible for driving Sales & Revenue, people management and overall management of all small provincial customer centres and other areas outside of the Honiara City boundaries.

Number of position available: 1

Application Contact Information: To submit an application for further information on the position, send your application via email, recruitment@telekom.com.sb with the subject “Business Manager Provincial Operations” or by mail to the address noted below before or by Friday 30th August 2019. You can also contact by phone on +677 43350 or 43502.

“Business Manager Provincial Operations”

Head of HR & Support Services

Solomon Telekom Company Limited

P.O Box 148, Honiara

Solomon Islands 

Vacancy Location: Honiara, Solomon Islands

Competency Required (skills, knowledge & experience):

  • Strong verbal and written communication skills, computer literacy and client focus.
  • Knowledge of financial statement and credit assessment skills incorporation.
  • Strong level of experience in a Retail sales environment.
  • Demonstrated understanding of Retail needs and expectations.
  • Ability to work autonomously, work with a team and solve problems quickly.

Accountabilities:

Financial:

  • Contribute to achievement of business objectives.
  • Support the team to achieve targets and drive performance to deliver growth that meets objectives.
  • Achieve and seek to outperform agreed targets in quality sales and customer terms. 

Customer:

  • Understanding and meeting the needs of current and potential customers.
  • Achieve a significant uplift in customer engagement and advocacy, manage customer issue resolution and create real customer value. 

Process:

  • Focus the time, energy and resources of the team.
  • ensure compliance to STCL policies and procedures in all actions. Embed best practice and focus on doing things more efficiently and effectively. 

People:

  • Assist the team to build the engagement and sales and service capability of the team to deliver their best.
  • Use product, process and sales expertise to train, coach and help less experienced colleagues to become better at their Positions.
  • Share ideas within the team about what works & help others to focus on identifying ways to do things differently to create great outcomes for customers, the business and each other. 

Qualifications Required: Tertiary Qualification in a Business related field.

Closing Date: Friday 30th August 2019